Support Articles

Find helpful guides, troubleshooting tips, and detailed information about your OPPO devices and services.

Understanding Software Patch, Update, Upgrade

Learn the differences between a software patch, update, and upgrade. Stay informed through this guide and keep your device's system up to date and secure.

10/2/2025•59.3K Views

How to Look Up IMEI/ Device Code on Your OPPO Watch

Discover the simple way to search for the device code or IMEI on your OPPO Watch and keep track of your device effortlessly.

10/2/2025•23.6K Views

Cooling Back Clip: Redefining Smartphone Thermal Management

Smartphones are getting more powerful than ever, but with great performance comes more heat. Intense gaming, multitasking, and high-performance apps can push devices to their limits, affecting both comfort and efficiency. The Cooling Back Clip is designed to solve this problem, keeping your phone cool, stable, and long-lasting.

10/1/2025•23 Views

What Is a GPU in Your OPPO Smartphone?

When you play games, watch videos, or even scroll smoothly on your OPPO phone, that’s the GPU (Graphics Processing Unit) at work.

10/1/2025•17 Views

Understanding LPDDR RAM in Smartphones

When browsing smartphone specifications, you may often see terms like LPDDR4X, LPDDR5, or LPDDR5X RAM. These refer to a type of memory called LPDDR (Low Power Double Data Rate) RAM. It plays a crucial role in determining how smooth and fast your OPPO device feels during multitasking, gaming, and everyday use.

10/1/2025•24 Views

Frame the Perfect You: Master Portrait Photography with OPPO

Portrait photography is more than just snapping a face—it’s about capturing emotion, personality, and connection in every shot. With an OPPO smartphone in your hand, you don’t need to be a professional photographer to take portraits that stand out. With the right lighting, settings, and creative angles, your phone can help you tell powerful human stories—one portrait at a time.

10/1/2025•14 Views

Why Android Auto May Not Work After a Phone Update — and How to Fix It

Updating your OPPO smartphone brings improved performance and new features. However, you might occasionally find that Android Auto no longer works properly with your car following a system update. Don’t worry — this issue is common and usually easy to resolve with a few simple steps.

10/1/2025•54 Views

Why Whistling Sounds Happen in Bluetooth Earphones and How to Fix Them

OPPO Enco earphones are designed to deliver clear, immersive sound. However, in certain usage scenarios, users may occasionally hear a sharp whistling or howling sound — similar to the feedback that occurs when a microphone is too close to a speaker.

9/30/2025•33 Views

Why Frame Drops Happen in High-End Games and How to Fix Them

Playing high-end games on your OPPO device should feel smooth and immersive. However, you may sometimes experience frame drops, moments when the game stutters or doesn’t feel as fluid. Frame drops occur when the device cannot maintain a consistent frames per second (FPS) rate.

9/30/2025•22 Views

Understanding 90 FPS and 120 FPS Game Support on OPPO Devices

Mobile gaming is becoming more immersive and fluid with higher frame rate options such as 90 FPS and 120 FPS. These frame rates provide smoother motion, reduced input lag, and enhanced visuals compared to the standard 60 FPS.

9/30/2025•55 Views

Enable Battery Percentage in Notification Bar

Wanna know how you can enable Battery percentage in Notification bar? Click here to learn more.

9/30/2025•148 Views

OPPO F31 Series – Built to Withstand Life’s Surprises

The OPPO F31 Series isn’t just built for performance—it’s engineered for real life. Designed with premium durability and protection, the F31 Series brings together sleek design and rugged reliability, including an impressive combination of water and dust resistance ratings: P69 + IP68 + IP66. This means your device is ready to handle life’s unexpected moments—at home, at work, or on the move.

9/30/2025•124 Views

OPPO F31 Series 5G Brings Under-Screen Fingerprint Technology

The OPPO F31 Series 5G elevates everyday smartphone security and style with its innovative under-screen fingerprint sensor. This cutting-edge feature offers users a seamless blend of convenience, modern design, and enhanced privacy, redefining how you unlock and protect your device.

9/30/2025•253 Views

Answer Calls with a Wave: How to Use Air Call Control on Your OPPO Phone

Managing incoming calls just got easier with OPPO’s Air Call Control feature. Designed to provide a hands-free experience, this innovative technology lets you answer or mute calls simply by waving your hand over the screen—no need to touch your device. Whether you’re cooking, carrying groceries, or simply prefer a quick way to manage calls, Air Call Control is a convenient and hygienic solution.

9/30/2025•21 Views

Discover Smart Features on OPPO Devices: AI Mind Space and Air Call Control

OPPO continues to enhance user experience with intelligent features designed to boost productivity and convenience. Two standout innovations introduced with the latest ColorOS updates are AI Mind Space and Air Call Control. Here’s everything you need to know about these powerful tools and how they make everyday tasks easier.

9/30/2025•35 Views

What is Label in Google Contacts

Learn how to organize your contact and send messages in a convenient way through Google Contacts in OPPO phone. Check this link to learn how!

9/28/2025•2.2K Views

What is Fold/Unfold to Answer/End Calls Feature

Go to the link to learn how to enable OPPO Find N2 Flip's fold/unfold to answer/end calls.

9/28/2025•3.0K Views

How to Add Account on Google Contacts in OPPO Phone

If you wish to add a Google Account to your Google Contacts, click this link to learn the easy way to do it!

9/28/2025•2.8K Views

How to Make VoWi-FI Calls on OPPO Reno4 Pro?

Want to make VoWi-Fi calls with your OPPO Reno4 Pro? Click on the link to learn more!

9/28/2025•139 Views

Hide Phonetic Name on Google Contacts in OPPO Phone

Check this link to know the easy steps to hide phonetic names on Google Contacts in your OPPO phone.

9/28/2025•2.6K Views

Call Drops After Pressing Power Button Despite OPPO Settings

If your call disconnects even with the "Press power button to End Calls" function being turned off, click here for troubleshooting.

9/28/2025•700 Views

How to Change the Theme of My Google Contacts in OPPO Phone

Check this link if you want to change the theme of your Google Contacts on your OPPO phone.

9/28/2025•2.2K Views

How to Update OPPO Phone's Software Using Computer

Did you know that you can update your OPPO phone using a computer? Check out this link to learn how.

9/28/2025•1.2M Views

What Is the OPPO System Upgrade Tool

Discover the OPPO System Upgrade Tool, your go-to solution for optimizing your device's performance and managing updates easily.

9/28/2025•40.4K Views
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