Monthly Test Questions for Overseas After-sales Technical Specialization Oct. 2019

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Test Range:

1.The questions with high error rate in the September monthly test
2.Reno 2 SeriesTraining&Service Manual
3.Guidance for A7 & AX7 Poor Wi-Fi Signal Issue
4.Important notice about the lock screen interface pop up ā€œLock screen password is required if not used for 72 hoursā€ 
5.Notice for No City Name Displayed on the Single Clock


Questions:

1.    ć€Single怑If service centers receive more feedback about A7 / AX7 have poor WIFI signal .How to deal with this problem? Which of the following statements is correct?( B)
A.    Replace the mainboard for the user
B.    Replace the improved screen components for the user
C.    The material code of the improved screen components is 4902635
D.    Record the fault code as WiFi7

2.    ć€Single怑If the users require that their phone when do not perform any lock screen password unlock operation in 72 hours then "lock screen password is required if not use for 72 hours" interface will prompt. How to deal with this problem? Which of the following statements are correct?( BD)
A.    Such phenomenon exists in OPPO Andriod P+ColorOS 5 or above system.
B.    This mechanism is only when the user has enabled the lock screen password and biometric password (face or fingerprint) together, and has not entered password for 72 consecutive hours , then the lock screen interface will pop up.
C.    This phenomenon will not occur in subsequent models.
D.    When this prompt appears, you just need to enter the password to unlock it.

3.    ć€Multiple怑 Which of the following statements about the Reno 2 camera function are correct?(AC)
A.    The first camera - 48MP main Camera
B.    The second camera – 2MP Mono (Portrait) Lens
C.    The third camera –13MP Telephoto Lens
D.    The fourth camera –8MP Ultra-wide-angle Lens

4.    ć€T/F怑Reno 2 supports 10x optical zoom. (F)

5.    ć€T/F]怑Digital zoom is a portion of the image is enlarged in the same way as it is zoomed in on a computer, which compromises the image quality. (T)

6.    ć€Multiple怑Which of the following statements about Reno 2 are correct? ()
A.    Reno 2 supports ultra dark mode, night shots are clearer
B.    Reno 2 supports OIS + EIS
C.    Reno 2 supports 5x Hybrid Zoom
D.    Reno 2 supports wide-angle mode

7.    ć€T/F怑Reno 2 is the first to create Dual-band WIFI function that can connect two WIFI signals in the same frequency band. (F)

8.    ć€Multiple怑If users required that there is no city name displayed on the clock widget. How to deal with this problem? Which of the following statements are correct?(AB )
A.    When there is only one clock displayed on the desktop, city will be default as where customer located at and there is no city name on the desktop.
B.    If the users needs to display the city name, users can enter ā€œSettingsā€ and turn on the dual clock mode to add the Place of Residence.
C.    Please advise users go to the service center and check phone function

9.    ć€T/F怑Reno 2 Added "Private DNS" option, Private DNS is a mechanism to achieve encrypted transfer. It is helps to enhance the security of network usage(T)

10.  ć€T/F怑 Reno 2 and Reno's ā€œDo Not Disturbā€ mode support setting multiple time periods. (F)

11.怐Multiple怑Regarding the F11 Pro camera precautions, which of the following statements are correct?(AB)
A.    The unbend front camera assembly has been sent in the previous period,before attaching the front camera FPC double-sided tape, the FPC must be bent along the white silk screen line at the edge of the steel sheet and pressed and then attached.
B.    We shoule confirm that the white silk screen line is not exposed when installing the front camera
C.    The FPC should be pressed tightly when installing the front camera
D.    The FPC should be buckled into the right three positioning columns and cannot be lifted when installing the front camera

12.怐Multiple怑 Which of the following statements about the effective date of the warranty for International Warranty equipment are correct? (AB)
A.    If the customer can provide the valid purchase certificate, the purchase date on the certificate is when the warranty is in effect
B.    If the customer cannot provide the valid purchase certificate, the registration date for E-card in the system is when the warranty is in effect
C.    If the customer cannot provide the valid purchase certificate, nor the E-card has not been registered, the date that 60 days after manufacturing date is when the warranty is in effect

13.怐Multiple怑Which of the following statements about quality feedback "Submission Requirements for Hardware and structure issue" meet the requirements ?(ABC)
A.   The failure rate of product has obviously increased in a period of time
B.    Issues that required by HQ for special quality Feedback
C.    Appearance and hardware issues with DOA / DAP machines
D.    The issues released by the HQ in the form of Notice

14. 怐T/F怑The main function of the dots below the Reno 2 camera is to prevent wear on the camera glass. (T)

15. 怐Multiple怑Which of the following operations that has done on the Reno2,then we should do leak calibration?(ABC)
A.   Disassemble or replace main board
B.    Disassemble or replace screen cover assembly
C.    Re-assemble after disassembling the whole machine

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