Test Range:

1.The questions with high error rate in the Dec. monthly test
2.Battery operation general knowledge
3.Instructions for Flashing Tool Switching
4.Notice about A3S Invalid Screen-off Gestures After Double-Tapping Within 2 Seconds
5.Notice about Clone WhatsApp Unable to Jump to SMS Verification Interface
6.Notice about No Skype Screen-off Incoming Call Notification After Encryption 
7.Notice about WhatsApp Hanging in Preview Interface When Taking Photos with Rear Camera
8.Notice for Automatic Force Close on Google Maps of Version 10.6.1
9.Notice for the storage remain unchanged after deleting some video and photos
10.Notice on Incompatible Issue of Google Camera 

Question：

1.[Multiple] Since the system maintenance for old models which has been seldom used costs a sum of high expanse, the old server now has been switched to the new server where the old modes can also be updated. Since the server has been switched, if the server doesn’t not update the flash tool, a dialog will pop up when flashing. The prompts in the dialog include ( ABC )
A.    Timeout
B.    Connect Timeout
C.    连接超时
2. [Multiple]Which of the following models need to be switched to the new tool?( ABC )
A.    R9s
B.    R11
C.    R9s Plus
D.    Find X
3. [Single]To make A3s Screen-off Gestures take effect, how many seconds should be exceeded between continuous clicks ?(B)
A.  1 second
B.  2 seconds
C.  3 seconds
D.  4 seconds
4.【T/F】The phone with TDDI integrated screen will turn black in the touch screen test. （T）
5. [Multiple]If users complain that the WhatsApp cannot jump to the SMS verification interface, what should we suggest the users to do?(AB)
A. If the version of the WhatsApp on users’ phones is 2.18.361/2.18.380, we should suggest the users to open permission of “receiving SMS to register or log in” normally.
B. Suggest the users to use the old version of WhatsApp 2.18.341
C. Suggest the users to back up the phone data and reset to the factory settings.
6. [Single]What will happen after the Skype application was encrypted?(C)
A.The phone cannot be opened
B.The phone cannot receive the SMS 
C.The phone have no any prompt when the screen is off(locked)
7. [T/F]Due to the incompatibility between the WhatsApp Version 2.18.361 and the system. The WhatsApp may hang in the preview interface when taking photos with the rear camera. Please suggest the users to uninstall the latest version and install the old version 2.18.341 of WhatsApp.（T）
8. [T/F]The customers inquire that after deleting some videos and photos, the storage remain unchanged. This is a malfunction of the mobile phone system. Users are advised to repair the phone at the service center.(F)
9. [T/F]Recently customers feedback that when downloading Google Camera from Google Play Store, there is prompt that: “Your device is not compatible with this version”. It is belong to the phone system malfunction.(F)
10. [Multiple]If engineer need to take the mainboard to leave the repair station, what static protection is needed?(ABC)
A.Wear the ESD gloves
B.Put the mainboard in the ESD tray
C. Put the mainboard in the ESD bay
D. Put the mainboard on hand directly
11.【Single】Which of the following steps is the correct order about how to disassemble the second generation easy-tore paper on the built-in battery?(B)
（1）Place the phone on the green maintenance ESD table mat, and tear off the battery handle;
（2）Stop to disassemble the battery when you find the battery is difficult to disassemble or the battery deforms. Use the syringe to add alcohol and continue to disassemble.
（3）Use syringe to inject a small amount of alcohol along the gap between the battery and the easy-tore paper. Hold the ends of the phone by hand, and the handle of easy-tore paper by finger, and then slowly separate easy-tore paper on the battery;
A.    （1）（2）（3）
B.    （1）（3）（2）
C.    （3）（1）（2）
12. [Multiple]  Which of the following sentences about battery operation are correct（AB）
A.It is strictly forbidden to heat the battery directly by heating equipment such as a heat gun or a hot air cylinder.
B.It is strictly forbidden to disassemble the accessories on the battery surface or contact the battery with the sharp metal tools such as the metal tweezers.
C.The easy-tore paper that has been disassembled can be reused.
13.【T/F】During batteries assembly, the batteries can be assembled after the easy-tore paper has been pasted in the battery compartment.（F）
14.【T/F】When the built-in batteries are hard to be disassembled, heat the easy-tore paper by heating gun to make batteries easier to be disassembled; and only the temperature of hot air gun needs to be controlled during disassembly（F）
15.【T/F】Replaced batteries must be put in the ESD tablemat/tray separately without stacking(T)
16. 【Multiple】 Which of the following statements about NFC test are correct?（AB）
A.After entering the test interface and putting the rear camera area close to the NFC card reader, if the signal light of the card reader changes from red to green with a "beeping” sound, it is a good product;
B.After entering the test interface and putting the employee ID card containing the chip close to the rear camera area of the mobile phone. If the mobile phone emits a “beeping” sound, it is NFC as a good product
C.After entering the test interface, increase the volume of the mobile phone and test the NFC function by placing any employee ID card on the rear camera area of the mobile phone
17. [Multiple] Which of the following processing methods are correct if there is an error prompt : Fingerprint calibration error: 0x35 Zoom out multiple abnormal;（ABC）
A.When replacing the fingerprint module, it is necessary to clean out the black foam remaining in the middle of the fingerprint hole of the middle frame;
B.Check if the fingerprint module screw is well-installed and there is no foreign matter around the screw hole;
C.Replace the fingerprint module;
18.[Multiple] How to deal with customers’ complaints of small particles on the battery cover (  BC  )
A.Replace with a new phone directly for the customer
B.Explain that the particles will not affect the normal user, and convince the customer of the negligible defect;
C.Confirm the case with the after-sales manager to deal with the issue
D.Repair for the user
19.[Multiple] Which of the following parts need to be operated the fingerprint calibration once replaced? （ABCD）
A.Display assembly
B.Fingerprint module
C. Protective film
D.Motherboard
20. [Single]The customer inquiries that after deleting some videos and photos, the remaining storage is unchanged. How to handle this issue?( A)
A.Enter Photo—Album—Recently Deleted, and delete the photos and videos that were deleted recently; 
B.Flash/Upgrade the device to clean data;
C.Explain to the customer that the malfunction results from the mobile phone system itself.