Test Range:

1.The questions with high error rate in the Apr. monthly test
2.Notice on Background Sound Automatically Decreases after Turning on the Voice System in Group Games like PUBG
3.OPPO Service Eligibility Guidances_ V1.0
4.Training Materials and Service Manual of A1K

Qusetions:

1.  【Single】If customers inquire that the background sound will automatically decrease after turning on the voice system in Group Games like PUBG recently.(D)
How to deal with this issue?
A.    Please advise customers to restart the game to solve the issue.
B.    Please advise customers to restart the phone to solve the issue.
C.    Please advise customers to uninstall and reload the game to solve the issue.
D.    This phenomenon is a known application design problem. To highlight the voice and ensure that the voice can be heard clearly when the voice system is turned on, the background sound will automatically decrease.
2.    【Multiple】Which of the following machines are not covered by the warranty?（ABC）
A.   The device that IMEI number was tampered.
B.    Phones with more than 0.5mm bending deformation
C.    Dyed phone shell 
D.    Oxidation layering in the screen
3.   【T/F】If the phone has been installed with the unofficial ROM, is ROOTed or suffered other software problems. The service center should upgrade the device for the user to solve the problem for free. （T）
4.   【Multiple】Among the Smart Assistants in Color 6.0, which of the following functions are available for models?(AB)
A.    Pedometer
B.    Photos
C.    Itinerary management
D.    Online orders
E.    Events
5.   【Single】In Color6.0,how many Albums modules are there in Photos?(C)
A.    3
B.    4
C.    5
D.    6
6.   【Multiple】In Color6.0, which of the following statements about Android P button navigation are correct?(ABC)
A.   The button on the left is the Back button, and the button in the middle is the Home button.
B.   Drag the Home button to swipe left or right can switch to the previous application.
C.   Drag the Home button and slide to the right to the blank space, and other virtual buttons will disappear.
D.   Dragging the Back button to swipe up can switch to the previous task;
7.   【T/F】In Color6.0, after the screenshot has been got, the screen preview is canceled but shown by means of a simple banner notification. （F）
8.   【Multiple】In Color6.0, which of the following descriptions of the operation method about screenshots are correct?(AC)
A.    Swipe down with three-fingers
B.    Long press the Power button + volume up button simultaneously
C.    Screenshot in the Smart sidebar shortcut
9.   【T/F】In Color6.0, Pinch with two-fingers or long press the blank space in the home screen to enter the home screen editing mode.(T)
10.  {MULTIPLE} Which of optimization have been newly added in Color OS 6.0?(ABC)
A.    Drawer mode
B.    Change wallpaper/preview wallpaper
C.    Batch operation
11.    In Color6.0, how to open the switch of displaying memory information？(A)
A.   Settings——Additional Settings——Display RAM/Memory Information for Recent Tasks
B.    Settings——Convenience Aid——Display RAM/Memory Information for Recent Tasks
C.    Setting——Notifications &Status Bar——Display RAM/Memory Information for Recent Tasks
12.  【T/F】In Color6.0,if you want to open drawer mode，you can long press the blank space on the home screen, and select “Settings”——“Home Screen Mode”——“Drawer Mode”(T)
13.   【Single】Which of the following is the correct description of the battery capacity of A1K?(A)
A.    4000mAh
B.    3300mAh
C.    4030mAh
D.    3020mAh
14.   【Multiple】Which of the following materials belong to the A1K Must-Be-Replaced Materials?(ABCD)
A.    Non-self-tapping screw
B.    Easy-tore Paper for Batteries
C.    Battery extracting sticker
D.    Decorative Piece Tape for Rear Camera
15.  【Single】There are three fragile stickers :White, red, black. What is the role of the red fragile sticker? (A )
A.    It was pasted on the out-of-warranty phones to check if the phone has been privately disassembled.
B.    It was pasted on the In-warranty phones to check if the phone has been privately disassembled.
C.   It was pasted on the newly manufactured phone to check if the phone has been privately disassembled.
16.【Multiple】Which of the following Facebook versions will not appear the “Shoot “ icon when taking photos in the Split-Screen mode. （AB）
A.    211.0.0.43.112
B.    212.0.0.28.110
C.    212.0.0.28.112
17.【Multiple】In which of the following WhatsApp versions the screen will not brighten up when receiving a voice or video call?(AB)
A.    WhatsApp2.19.63
B.    Whatsapp2.19.69
C.    WhatsApp 2.19.78
18. 【Multiple】Which of the following statements about the front camera preview in the F11 Pro function test are correct? （ABC）
A.    Align the camera to the white interface, check whether there are black spots, black lines or blurred screen.
B.    Align the camera to the black interface, check whether there are bright spots, white spots or blurred screen
C.    Check whether the front camera can be lifted in place
19. [Single]Which following statement about the App Split-screen is incorrect? (A)
A.    When using apps that support Split-screen, swipe down with three fingers to enter Split-screen mode.
B.    Long press the multitasking key to enter split-screen mode in apps that support this function.
C.    After pulling down a task that supports the split-screen function in recent tasks, you can tap the “Split-screen” to enter split-screen mode.
20. [Single] Which of the following requirements of ESD management in the service center are correct? ( B)
A.    Maintenance countertops must be grounded by a dedicated wire
B.    Some maintenance tools can be non-ESD materials
C.    Maintenance technicians must wear ESD uniforms and ESD wristbands.
D.    When touching ESD materials, ESD wristbands must be worn even in non-maintenance areas
E.    The service centers shall check each item every week according to the ESD checklist.