Test Range：

1.The questions with high error rate in the May monthly test
2.Notice about the Standard Usage of Fragile Stickers
3.OPPO Quality Feedback Reward Regulations for Customer SC Staff V4.0
4.Guide for A5s&AX5s' Rear Camera Replacement after Repair
5.Guide for F11 Pro' Scratched Front Camera Bracket V1.0 
6.Notice about Black Screen Problem when Displaying Full-screen Videos on Messenger
7.Notice about Receiving Repeated Images in Overseas Wechat of V7.0.3
8.Notice about Black Screen with Sound in YouTube Videos Playing
9.Notice about Camera’s Flickering in Some Models 
10.Notice on stuck Problem in Preview Interface when Using Filter Mode to Record the Video on Snapchat
11.Notice on Unable to Use “Search with your voice” Feature in YouTube

Questions：

1.  【Single】Which of the following is true about the use of fragile stickers? (A )
A.   The black fragile sticker should be pasted on the phones that is still in-warranty or can continue the remaining warranty after repair at Service Centers.
B.   The white fragile sticker should be pasted on the phones that is out of warranty or can not continue the warranty after inspection and repair at Service Centers.
C.   The user's mobile phone has a motherboard failure due to liquid entry. Black fragile stickers should be attached after repair.
2.    【Multiple】Which of the following statements about quality feedback "Submission Requirements for Hardware and structure issue" meet the requirements ?（ABC）
A.    The failure rate of product has obviously increased in a period of time
B.    Issues that required by HQ for special quality Feedback
C.    Appearance and hardware issues with DOA / DAP machines
D.    The issues released by the HQ in the form of Notice
3.    【Multiple】Which of the following statements are correct?(AB)
A.    The new product launch quality recovery period is 60 days
B.    During the quality collection period for new product，feedback form Vietnam，Thailand,Indonesia,Philippines and Malaysia needs to be submitted in the corresponding project quality analysis group,do not need to submit in the feeback system
C.    During the quality collection period for new product，feedback form Vietnam，Thailand,Indonesia,Philippines and Malaysia needs to be submitted in the corresponding project quality analysis group,and need to submit in the feeback system
4.    【Single】Which of the following statements is correct about the grading standard for quality feedback?(A)
A.    Issues about super App or built-in software and only exist in OPPO(Compared with the same Android platform) are belong to A
B.    Issues about super App function and exist in all Android platforms are belong to A
C.    The fail rate of model has obviously increased in a period of time is belongs to A
5.    【Multiple】Which of the following are quality feedback specific issues?(ABC)
A.    Wireless Connection Issues
B.    Third-party APK Issues
C.    Signal Issues
D.    Blurred Screen Issues
6.【T/F】Temporary Feedback collection and new product collection both can be rewarded according to the actual situation（F）
7.【Multiple】Which of the following are not within the scope of the quality feedback award（ABC）
A.   Multiple feedback with the same question, the fourth feedback person can't get rewards
B.   The Issues are belong to known issue or the issue have been released in the FAQ from HQ
C.   The issues cannot be reproduced by HQ,and valid videos,images or the log date cannot be provided by the feedback owner.
8.【Multiple】If the users inquire that black screen problem when displaying Full-screen videos on Messenger. How to deal with this issue? （BC）
A.    This is a version compatibility issue, Messenger V211.0.0.17.100 works fine.
B.    This is a version compatibility issue, Messenger V210.0.0.24.97 works fine.
C.    This is a version compatibility issue and it is recommended that users feed back to Messenger's app via the app's internal settings menu.
9.【Single】】If the users inquire that when using WeChat chat, if the other people only sends one picture, the phone will receive multiple duplicate images recently. How to deal with this issue? （C）
A.  Please advise customers to restart the phone to solve the issue.
B.  This issue is a problem with the Wechat 7.0.3 server . Users are advised to feedback the WeChat app.
C.  This issue is a problem with the Wechat 7.0.3 server . It is recommended that users update to version 7.0.4.
10.【Multiple】If the users inquire that the issue about black screen with sound in Youdube videos playing recently. How to deal with this issue?
（BC）
A.   Please advise customers to restart the phone to solve the issue.
B.    Please advice customers to press the YouTube application icon for a long time ;( App info - Storage Usage - Clear Cache.)
C.    Please advice customers to reinstall the YouTube application
11.【Single】If the users inquire that there is a Flicker/Waves phenomenon on the phone when use preview/video mode recently. How to deal with this issue?(C)
A.    Please advice customers to press the application icon for a long time ;( App info - Storage Usage - Clear Cache.)
B.    Please advice customers to restart phone to solve the issue
C.   Please advice customers to take photos in a more suitable Photo angle or reduce the brightness of the light source.
12.【Single】If the users inquire that the“Search with your voice” feature in YouTube（14.21.54） doesn’t work. How to deal with this issue?(C)
A.    Please advice customers to press the YouTube application icon for a long time ;( App info - Storage Usage - Clear Cache.)
B.    Please advice customers to restart YouTube to slove the issue
C.    Please advice customers to uninstall the update of YouTube , and then go to Google Play store to update the YouTube.
13.【Multiple】Which of the following statements about " Guide for A5s&AX5s' Rear Camera Replacement after Repair" are correct?
A.    When replacing the rear camera, the main camera and the sub camera should be replaced with a set
B.    Record the material codes of the main camera and the sub-camera at the same time.
C.   If only one camera is replaced, the image will shake.
D.   After the repair is completed, you need to enter *#899# and do the “Aftersale Camera Calibration”. 
14.【T/F】If the user's F11 Pro is under warranty and the front slider of the phone is scratched, the service center can replace the front camera assembly for the customer for free.（T）
15.【Multiple】Which of the following Facebook versions will not appear the “Shoot “ icon when taking photos in the Split-Screen mode. （AB）
A.    211.0.0.43.112
B.    212.0.0.28.110
C.    212.0.0.28.112
16.【Multiple】Which of the following machines are not covered by the warranty?（ABC）
A.   The device that IMEI number was tampered .
B.    Phone bending deformation>0.5mm
C.   Phone case dyeing.
D.   Oxidation layering in the screen
17.【Multiple】In Color6.0, Which of the following descriptions of the operation method about screenshots are correct?(AC)
A.  Swipe down with three-fingers
B.   Power button + volume up button simultaneously press and trigger
C.   Screenshot in the Smart sidebar shortcut
18.【Multiple】Among the Smart Assistants in Color 6.0, which of the following functions are available for all export models except the chinese model?(AB)
A.    Step Tracker
B.    Photos
C.    Itinerary management
D.    Online orders
E.    Events
19.【Multiple】In Color6.0, which of the following statements about Android P button navigation are correct?(ABC)
A.    The button on the left is the Back button, and the button in the middle is the Home button.
B.    Drag the Home button to swipe left or right can switch to the previous application.
C.    When you drag the Home button and slide right to the black space, other virtual buttons will disappear.
D.    Drag the Back button to slide up can switch to the previous task
20.Which resistance values do you need to measure in the “Anti-static equipment Inspection” in the ESD Inspection?(ABC)
A.   The resistance between grounding-type receptacle and the ground
B.    The resistance between Wrist Strap Metal and Earth Line on the table
C.    The resistance between the Metal of earthing buckle and Earth Line on the table