Support Articles
Find helpful guides, troubleshooting tips, and detailed information about your OPPO devices and services.
Make Your Phone Smarter with Smart Recommendations on OPPO Devices
Your smartphone is more than just a device—it’s a personal assistant that learns your preferences and habits to make your daily life smoother and more efficient. One standout feature that brings this intelligence to life is Smart Recommendations, designed to anticipate your needs and offer timely, helpful suggestions.
Seamless Device Connection: From Smartphone to IoT Ecosystem
In today’s hyper-connected world, the smartphone is no longer just a communication tool — it has become the command center of an intelligent ecosystem. From smartwatches and earphones to home appliances and vehicles, devices now communicate seamlessly, creating a digital environment where convenience, automation, and personalization converge.
Dolby Atmos Explained: How Your Smartphone Creates 3D Sound
When watching a movie or listening to music on your OPPO smartphone, you may feel as if sound is coming from all around you. This immersive audio experience is powered by Dolby Atmos, which transforms ordinary sound into a rich, three-dimensional environment.
AI Eye Comfort: How Your Phone Protects Your Eyes Intelligently
With increasing screen time, protecting your eyes has become more important than ever. AI Eye Comfort is an intelligent feature in OPPO smartphones that automatically adjusts display settings for optimal visual comfort, adapting to your environment and usage habits throughout the day.
Understanding Different Lenses: Ultra-Wide, Telephoto, and Macro Explained
Modern smartphone cameras have evolved from a single lens to versatile multi-lens setups, enabling you to capture every moment with creativity and precision. Each lens on your OPPO device serves a distinct purpose, helping you frame, focus, and photograph scenes in different ways.
Why Refresh Rate Matters: The Difference Between 60Hz, 120Hz, and Beyond
The smoothness of scrolling, gaming, or watching videos depends heavily on your phone’s refresh rate. While it may sound technical, the refresh rate plays a key role in how fluid and responsive your display feels.
What to Do If Some Apps Fail to Be Cloned
When using the Clone Phone feature to transfer data to a new OPPO device, you may notice that some apps fail to be cloned. This is usually due to compatibility or security restrictions and can be easily resolved.
OPPO F29 Series' Outdoor Mode – Designed for Delivery Personnel, Built for Performance
The Outdoor Mode in the OPPO F29 Series is specially crafted for delivery personnel and outdoor professionals. It enhances usability in bright, noisy environments while prioritizing essential apps and features — helping riders stay efficient, safe, and connected during their shifts.
OPPO K13 Turbo Series – Understanding Waterproof Performance Over Time
The OPPO K13 Turbo Series combines power, performance, and protection, featuring IPX9 water resistance to defend against splashes and brief water exposure under normal usage. However, it’s important to understand that waterproof performance can diminish over time due to natural wear and daily use.
Slow AI Eraser Performance After Taking Photos on OPPO A5 series
If you’ve noticed that the AI Eraser feature on your OPPO A5 or OPPO A5x takes a few seconds longer to remove unwanted objects from photos, there’s no need to worry — this behavior is normal and expected. Here’s why it happens and how you can optimize the experience.
Bring Your Photos to Life with the AI Motion Wallpaper Feature
The AI Motion Wallpaper feature uses advanced AI algorithms to animate your static photos, adding realistic motion and depth. You can select your favorite image, generate dynamic effects, and personalize your screen with styles like Artistic Conception, Illusion, or Reality. This feature transforms your display into a lively, expressive canvas that moves with you every day.
Why Beauty Mode and Filters Are Not Available in Hasselblad Ultra Clear Mode on OPPO Find X9 Series
The OPPO Find X9 Series redefines smartphone photography with Hasselblad Ultra Clear Mode, a collaboration between OPPO and Hasselblad that brings professional-level clarity, texture, and realism to your images.
Everything You Need to Know Before Visiting an OPPO Service Center
Whether you’re dealing with a hardware issue, battery concern, or software glitch, visiting an OPPO Service Center is the best way to get professional help and genuine repairs. To make your visit smooth and efficient, here’s a complete guide on what to do before and during your service appointment.
Bluetooth Headset: Can You Listen to Music and Take Calls at the Same Time?
Bluetooth headsets make it easy to stay connected on the go — whether for calls, music, or videos. However, the ability to do both at once depends on the type of Bluetooth headset you’re using.
How to Change Clock Style on OPPO Lock Screen
Discover the simple ways to transform the clock icon on your OPPO phone's lock screen and improve its appearance in a few easy steps!
OPPO's High Performance Mode
Do you want your OPPO phone to run at a high performance so gaming, browsing, and video streaming will be smooth? Check the link to know more about it!
How to Change the Font Style and Size on Your OPPO Phone
Discover the ways to change the font style and font size of your OPPO phone. Customize your device for better readability in a few simple steps.
How to block and receive calls/notifications via Game Space in the game？
Click to read more details about this topic...
キッズスペースを活用し、お子さまでも安心して使える設定にしよう！｜OPPO Class 22
お子さまに安心してスマートフォンを使用させることができるように、キッズモードを活用する方法をご案内します。
OPPO製品 データ移行方法｜OPPO Class 5
機種変更や端末修理の際などに必要な、データ移行手順についてご案内します。
Forgot HeyTap or OPPO ID Password
Learn how to reset your forgotten HeyTap or OPPO ID password using your phone or the HeyTap website. Step-by-step guide for all ColorOS versions.
How to Recover OPPO Pre-Installed Apps After Uninstalling
Learn how to easily restore OPPO pre-installed apps after uninstalling them. Follow our simple steps to get your essential apps back in no time.
How to Use Pro Mode on Your OPPO Phone Camera
Unlock advanced camera features with Pro Mode on your OPPO phone. Learn how to use it to take stunning photos like a pro.
How to Enable Video Battery Saver on OPPO Phones
Discover the benefits of OPPO's Video Battery Saver feature. Learn how to enable it for longer video viewing on the go.