Notice about the image will be upside down when using Messenger to take a photo in landscape mode
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1.Background
Recently we got feedback from users that when theMessenger is in landscape mode,the image will upside down when taking a photo.
2.Model
All Android R（Android 11）model
3.Solution
Temporary solution: Guide users to turn on the camera in portrait mode and switch to landscape mode to shoot
Long-term solution: Wait for the software update
4.Script
Sorry for the inconvenience. This problem iscaused byMessenger itself. This phenomenon occurs on all Android R (Android 11) phones. We have contactedthethird-party for processing. Please wait patiently for the follow-up software Update. It is also recommended that you turn on the camera in Messenger portrait mode and then switch to landscape mode to shoot. Thank you for your support and understanding.
Recently we got feedback from users that when theMessenger is in landscape mode,the image will upside down when taking a photo.
2.Model
All Android R（Android 11）model
3.Solution
Temporary solution: Guide users to turn on the camera in portrait mode and switch to landscape mode to shoot
Long-term solution: Wait for the software update
4.Script
Sorry for the inconvenience. This problem iscaused byMessenger itself. This phenomenon occurs on all Android R (Android 11) phones. We have contactedthethird-party for processing. Please wait patiently for the follow-up software Update. It is also recommended that you turn on the camera in Messenger portrait mode and then switch to landscape mode to shoot. Thank you for your support and understanding.
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