Notice on the disappearance of digital badges on Facebook, Instagram and Messenger

Notice on the disappearance of digital badges on Facebook, Instagram and Messenger

Classification：Confidential      Reader：Users

Applicable Area：All Areas

1. Background

No digital badges displayed on Facebook, Instagram, Messenger.

2. Problem phenomenon

Because Facebook, Instagram, Messenger have an AB testing mechanism (different accounts and different phones provide different functions), some users may not receive the digital badge notification after receiving the message.

3.models

All models

5.Scripe

Q: Why doesn't my mobile phone Facebook, Instagram, Messenger display digital badges?

A: Hello, this is caused by the upgrade of Facebook, Instagram, and Messenger. Some users may not be able to display the digital badge notification function in a short period of time (about 2 to 4 weeks). It is recommended that you report this error in the app

Facebook Report Error Path: Open Facebook -- Go to the menu -- Select Help and Support -- Select Report the problem

Messenger error reporting path: Open Messenger -- go to your home page -- and choose to report technical problems

Instagram Report Error Path: Open Instagram -- Go to Your Home Page -- Go to Settings -- Select Help -- Select Report Error