Why Bluetooth Devices Can't be Paired or Found
Bluetooth connection delays can occur for various reasons. On OPPO phones, issues such as long pairing times or failure to connect are often caused by physical distance between devices, low battery levels, or nearby wireless interference. This article explains the potential causes and provides a step-by-step guide to help you troubleshoot and restore efficient Bluetooth functionality on your OPPO device.
Why Can't Bluetooth Devices Be Found/Paire
To solve the problem of your phone's Bluetooth not connecting to or pairing with other devices like earphones, cars, and other phones. Here are the things that you need to do and how to troubleshoot. Before proceeding to the troubleshooting steps, make sure you have the following instructions in check:
Make sure the devices you're trying to pair are within 10 meters.
Make sure your phone and other devices have enough charge. Some devices have smart power management that may turn off Bluetooth if the battery is too low. If your phone isn't pairing, ensure both devices have enough charge or are connected to power.
Make sure that your Bluetooth device is in pairing mode. The pairing mode varies depending on your product, so check the instruction manual for your Bluetooth device.
Update Your Phone to the Latest Software
Updating your phone's software will optimize the functions of your device. We recommend updating your phone to the latest system version to see if this solves the problem. Go to [Settings] > [Software Updates] / [System Updates] / [About device]. Go to this link to update your OPPO smartphone to the latest software version.
Enable and Disable Your Phone's Bluetooth
Try enabling and disabling/turning your Bluetooth on and off to refresh the connection.
Ensure that Your Phone is Visible
For ColorOS 13 and above: Go to [Settings] > [Bluetooth] > [More Settings] > [Visible to other devices].
For ColorOS 12: Go to [Settings] > [Bluetooth] > tap on the [three-dotted icon] on the upper right corner of your screen > enable the [Visible to other devices].
For ColorOS 11 to 11.3: Go to [Settings] > [Bluetooth] > [Advanced settings] > enable the [Visible to other devices].
For ColorOS 7: Go to [Settings] > [Bluetooth] > [Two-dotted icon] at the upper right > [Advanced settings] > toggle visible to other devices to enable.
Ensure that the Pairing Code is Correct
Both Bluetooth devices will ask to confirm the pairing code during the pairing process.
Unpair and Re-pair the Bluetooth Device
Sometimes Bluetooth plays a favorite and might always connect to the old one. Remove the paired devices on your OPPO smartphone: Go to [Settings] > [Bluetooth] > tap , then tap [Unpair] > search for the device again on Available Devices > tap on it, then perform the necessary steps to pair with it again.
Clear the Data and Cache of the Bluetooth Feature
Check your ColorOS version through [Settings] > [About phone] and follow the steps below for clear data and cache per ColorOS version.
For ColorOS 12 and above: Go to [Settings] > [Apps] > [App management] > tap on the [Three-dotted icon] > [Show system] > [Bluetooth] > [Storage Usage] > [Clear Data] > [Clear Cache].
For ColorOS 7.0 to 11.3: Go to [Settings] > [App Management] > [App List] > Tap the [
2-dot icon] in the upper right corner > [Show System] > [Bluetooth] > [Storage Usage] > [Clear Data] > [Clear Cache].
Reset Your Phone's System Settings
* This option is available for OPPO phones that run on ColorOS 3.2 and above. Check your ColorOS version in [Settings] > [About Phone] / [About Device].
Restart Both Your Phone and Bluetooth Device
To restart your OPPO smartphone, press and hold the Power and Volume up buttons for at least 8 seconds or until you see the OPPO logo.
Check if Both Your Device are Compatible
Refer to the user manual of the Bluetooth device you're trying to connect with.
If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center.
Note: If your OPPO smartphone's Bluetooth turns on and off, and the solutions above don't fix it, you must bring it to OPPO Customer Service.
* Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.