How to Fix WhatsApp Notification Sound Issue on OPPO Phone
Are you experiencing issues with your WhatsApp app's notification sound? This may result in no notifications on the lock screen or alert tone when receiving a message. You can resolve this problem by adjusting your OPPO phone and WhatsApp app settings. We have created a step-by-step guide to assist you. Keep reading to learn more!
Fix the WhatsApp notification sound
On your OPPO device
To confirm whether WhatsApp notifications are turned on, Go to [Settings] > [Notification & Status Bar] > then toggle [Allow Notification Bar in Lockscreen].
In some OPPO devices: [Settings] > [Notification & Status Bar] > [Manage notifications] > [Lock screen notifications] and choose your desired option if you want [Display Title and Body] or [Do not display] and look [WhatsApp] on the list of apps below, then toggle to see notifications from it on your lock screen.
On WhatsApp
1. Make sure that WhatsApp notifications aren't muted in WhatsApp settings and each chat:
On your OPPO phone, open [WhatsApp], and at the upper right corner, tap the [
three-dotted vertical line] > [Settings] > [Notifications] and make sure that [Conversation tones] are enabled to play sounds for incoming and outgoing messages. Also, set a notification tone for Messages, Groups, and Calls to notify for any notification.
To set a notification tone: Go to [Whatsapp], tap the [
Open a chat you wish to receive notifications from > Tap on [
2. Make sure to have a strong network connection; if your phone has a bad Internet connection or is on the edge/outside of a coverage area, it may take some time before WhatsApp can reconnect to your phone and deliver notifications.
3. If the battery saver is enabled, notifications will not be delivered to conserve the battery. Make sure the battery saver mode is turned off.
4. Ensure WhatsApp is pinned to Start. If you miss a notification, you can still see an unread message count on the live tile.
• To pin an app to start: On your home screen, swipe up to see all your apps, tap [Manage]> [Select]> [WhatsApp]> [Add]
In some OPPO devices： On your home screen, swipe up to see all your apps, then press and hold [WhatsApp] and tap [Select], then tap [Add]. Alternatively, press and hold [Whatsapp], then drag and place it on your home screen.
WhatsApp notification alert tone
On your OPPO device
Go to [Settings] > [App Management] > look for [WhatsApp] > [Manage Notifications] > [Message Notitications] > [Ringtone] > customize or choose the alert tone you want.
In some OPPO devices: Go to [Settings] > [App management] > [App list] > scroll down and look for [WhatsApp] > [Manage notifications] > Tap on [Message notifications] > Go to [Ringtone] > Customize or choose the alert tone you want.
On WhatsApp
Ensure WhatsApp sound is enabled. Go to [Settings], at the upper right corner, tap the [
Log out and then log in to your WhatsApp Account.
Force-stop WhatsApp and restart the device.
Press and hold [WhatsApp] on your home screen, then tap [App Info] > [Force stop].
Update WhatsApp.
Go to [Play Store] on your home screen; at the top right corner, tap your [Profile icon] > [Manage apps & device] > [Manage] and tap [WhatsApp], then tap [Update].
You can also read this official article from WhatsApp.
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* Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.