How to Fix Missing WhatsApp Incoming Call Pop-ups After Using Clone Phone
After using OPPO’s Clone Phone tool to transfer apps to a new device, you may notice that WhatsApp incoming call pop-up notifications are no longer appearing, even when the screen is on. While the app itself is transferred successfully, some notification settings might not be carried over if you didn’t choose to migrate app settings during the cloning process.
Why this Issue with WhatsApp Happen
When you clone only the app without transferring the associated app settings, certain permissions like notifications default to OFF on the new device. As a result, WhatsApp call alerts might come silently or appear only in the notification bar without the usual full-screen pop-up.
How to Restore WhatsApp Incoming Call Pop-ups
Follow these steps to manually enable WhatsApp notification permissions:
Open [Settings] on your OPPO phone.
Go to [Apps]＞[App Management] > [App List] > Find and tap WhatsApp.
Tap [Manage notifications]/[Notifications].
Ensure “Allow Notifications” is turned ON.
Make sure that “Incoming Calls”, “Message Notifications”, and “Pop-up notifications” are also enabled.
Restart the WhatsApp app after making these changes.
Additional Tips
Disable Do Not Disturb Mode: Go to [Settings] > [Sound & vibration] > [Do Not Disturb] and turn it off if it’s enabled.
Disable Power Saving Mode: Head to [Settings] > [Battery] > [Power Saving Mode], and disable it, as it may limit background activities including notifications.
Check App Launch Settings (for ColorOS 7 and above): Go to [Settings] > [App Management] > [WhatsApp] > [Battery Usage] > Enable Allow Background Activity and Auto Launch.
If the Issue Persists
After checking and updating all the settings above, restart your phone and test WhatsApp by asking someone to call you. If the problem continues, consider reinstalling WhatsApp or reaching out to OPPO Customer Support for advanced troubleshooting.
Other articles you might be interested in:
* Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.