What to Do When the WhatsApp App Crashes

WhatsApp is one of the most popular messaging apps worldwide, but it can occasionally crash or stop working on your OPPO device. If you’re facing this issue, follow these troubleshooting steps to resolve it.

Troubleshooting Steps

Follow the steps below to troubleshoot this issue.

1. Go to [Settings] > [App Management] > [Show System Process]. Tap [WhatsApp] > [Force Stop]. In some devices, you may need to go to [Settings] > [Additional Settings] > [App management] > [All] > [WhatsApp].

2. Clear the cache and data of the app in [Settings] > [App Management] > [Show System Process] > [WhatsApp] > [Storage Usage] > [Clear Data] > [Clear Cache].

   

3. Uninstall the WhatsApp app from the phone and install it again.

4. Go to [Settings] > [Software Updates] to check for and update to the latest version.

5. Restart the phone.

Related articles:

• How to Factory Reset an OPPO Phone

• How to Uninstall Applications from OPPO Phone

• How to Force Restart an OPPO Phone

* Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.