Notification about OPPO A74 5G (CPH2197), OPPO A54 5G (CPH2195) screen flicker issue

1.Background

Customers reported a screen flicker issue when using the phone.

2.Model
OPPO A74 5G (CPH2197), OPPO A54 5G (CPH2195)

3. Solution: 

guide customers to upgrade to the latest version (A.06)

4.Script: 

We're sorry for the inconvenience. We suggest that you to try to upgrade to the latest version, which we've already fixed this issue.
If the user indicates that it is the latest version, he will be directed to the service center for factory reset.

5. Software version updates in each region:
5.1. Regions where the user can go to the service center for factory reset:
Romania (open market), Poland (open market), Belgium (open market), Netherlands (open market), Australia (open market), Spain (open market), Luxembourg (open market),
Germany (open market), France (open market), Italy (open market),Switzerland, Taiwan, Hong Kong
5.2. OTA upgradeable regions (users can upgrade the software in the phone settings by themselves):
Romania (open market + orange), Switzerland, Netherlands, Belgium, Luxembourg
Australia (open market), France (open market), Italy (open market), Spain (open market), Germany (open market)
5.3. Regions that support after-sales reset package and OTA upgrade:
Spain (open market), France (open market), Italy (open market), Germany (open market), Romania (open market)
Australia (open market), Taiwan, Hong Kong, Switzerland