Why Does the ORoaming Service Fail to Activate?
Why Does the ORoaming Service Fail to Activate?
Learn how to activate ORoaming.
Applicable for ColorOS 5.1 and above device. Check your ColorOS version in [Settings] > [About Phone].
Complete the following steps to activate ORoaming.
1. Activate the service when customer is located in a base station with good signal (downtown or crowded places).
2. Restart the phone and then activate ORoaming.
3. Clear cache and data of ORoaming in [Settings] > [App Management] > [Show System Process] > [ORoaming] > [Storage Usage] and then try again (under good network connection).
4. Apply for refund and then order new data package.
Related article:
* Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.
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