Why Does Phone Heat Up, Stutter and Battery Drain Issues After Android 12 Update
Have you observed that your Android 12 phone has been heating up unexpectedly, and the battery is depleting faster than usual while browsing? If you have, software updates may be the root cause of these issues. Keep reading to discover some recommended troubleshooting measures.
Software update issues and what to do with it
Know what to do when you encounter the following problems on your OPPO smartphone:
My phone heats up during the update
System updates use lots of CPU resources to read and write data, which consumes more power rapidly. This could cause your phone to heat up. The larger the update package is, the longer the update will last and the hotter your phone will become. Try the following recommendations:
During the update, place your phone somewhere that is well-ventilated.
Make sure your phone is sufficiently charged before the update. Updating while charging will cause your phone to heat up considerably.
My phone heats up after the update
After installing the new version, system optimizations such as photo reorganization and file scanning will run in the background. Such optimizations will drastically increase power consumption and cause your phone to heat up. This is completely normal. After the update, charge your phone with the screen off for at least 2 hours and then restart it.
My phone stutters after the update
After the update, some CPU resources will be used to optimize apps installed on your phone. Therefore, you may experience stutter when using your phone immediately after the update. Try the following troubleshooting steps:
Charge your phone with the screen off for at least 2 hours. Then, restart your phone to ensure the apps installed have been optimized.
If stutter occurs in apps that are not up-to-date, update them first. Generally, the latest versions of apps will be compatible with your new system.
My phone's battery drains faster after the update
System optimizations run in the background immediately after the update and may increase power consumption. For example, some apps need to be optimized to ensure compatibility with the system, and files on your phone will be scanned for security purposes. Once these steps are complete, battery consumption will return to normal.
An app crashes after an update
Crashes tend to occur in third-party apps that are incompatible with Android 11. To solve this, update the apps to their latest versions in the App Market. Go to [App Market] > [Me] > [App updates] and tap the [Update] button next to the app that needs to be updated. If the app crashes after being updated, please wait for a subsequent update.
If you want to update an application on the Google Play Store, check this link or set your applications to auto-update by going to this link.
If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern.
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* Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.