Why Does OPPO Smartphone's Bluetooth Keeps Getting Disconnected
If your OPPO smartphone’s Bluetooth frequently disconnects from its paired devices, several factors could be at play. Common reasons include the phone being too far from the paired device, insufficient battery charge, or potential software issues. This article will provide detailed explanations and troubleshooting steps to help you understand and resolve Bluetooth disconnection problems on your OPPO smartphone. Continue reading for a straightforward guide on addressing these issues effectively.
Check Bluetooth connection
If the Bluetooth device disconnects automatically on your OPPO phone, do the following:
Bluetooth accessories can be paired and connected within 10 meters. Make sure that your Bluetooth accessory and OPPO phone are close to each other.
Metal or other obstructions will affect the connectivity. Remove any objects that may block the connection.
Check for interference, such as Wi-Fi signals, mobile phones, etc.
Check if you have accidentally turned off Bluetooth on your OPPO phone.
Check if you use any power-saving application that automatically disables your Bluetooth. If you found the third-party application causing the problem, either modify the settings within the app so it doesn't disable your phone's Bluetooth or uninstall the application. See How to Uninstall Applications from OPPO Phone.
If your OPPO smartphone or the device you're trying to connect to doesn't use at least Bluetooth 5.0, then connecting to multiple devices at the same time is not possible. Please refer to your device's user manual to see which Bluetooth technology it's using.
Make sure your phone and other devices have enough charge. Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone isn't pairing, ensure both devices are charged enough or connected to power.
Enable and disable Bluetooth
Try enabling and disabling/ turning on and off your Bluetooth to refresh the connection.
Update to the latest software
Updating your phone's software will optimize the functions of your device. We recommend updating your phone to the latest system version to see if this solves the problem. Go to [Settings] > [Software Updates] / [System Updates] / [About device]. Go to this link to update your OPPO smartphone to the latest software version.
Unpair, then search the Bluetooth device, and pair again
Sometimes Bluetooth plays a favorite and might always connect to the old one. Remove the paired devices on your OPPO smartphone: Go to [Settings] > [Bluetooth] > tap , then tap [Unpair] > search for the device again on Available Devices > tap on it, then perform the necessary steps to pair with it again.
Clear the Data & Cache of Bluetooth
Check your ColorOS version through [Settings] > [About phone] / [About device] and follow the steps below for clear data and cache per ColorOS version.
For ColorOS 12 and above: Go to [Settings] > [Apps] > [App management] > tap on the [Three-dotted icon] > [Show system] > [Bluetooth] > [Storage Usage] > [Clear Data] > [Clear Cache].
For ColorOS 7.0 to 11.3: Go to [Settings] > [App Management] > [App List] > Tap the [
2-dot icon] in the upper right corner > [Show System] > [Bluetooth] > [Storage Usage] > [Clear Data] > [Clear Cache].
Reset the phone system settings
Go to this link to learn How to Factory Reset an OPPO Phone.
* This option is available for OPPO phones that run on ColorOS 3.2 and above. To check your ColorOS version in [Settings] > [About Phone] / [About Device].
Restart your phone and the Bluetooth device
To restart your OPPO smartphone, press and hold the Power and Volume up buttons for at least 8 seconds or until you see the OPPO logo.
If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service, you can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center.
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* Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.