What Should I Do If Only One Side of My Earphone Is Working?

One of the most common faults with a pair of earphones is sound coming from only one side of the earphones. This often occurs due to twisted or faulty wires. Here's an easy guide to know which side of the earphone is faulty and how to fix it. 

Situation: You want to know how to identify if your earphone is broken.

Assess the earphone

Plug your earphone into another phone to check if the issue occurs. If yes, replace the earphone.

Check the headphone jack

Change another earphone to check if the issue is caused by the headphone jack. Check if there is dust or other materials in the headphone jack. If the issue still occurs, take your phone to the service center.

Perform software update and reboot

Go to [Settings] > [Software Updates] to update your phone system to the latest version, and reboot your phone when done. Check Updating the Latest Software? Made Easier with these Steps to learn more.

Get more help

If the issue persists, contact OPPO Support Team, or take your phone, proof of purchase and warranty card to a nearby OPPO Customer Service Center for professional assistance.