What can I do if the message \"Connecting…\" or \"Network error\" appears during sign-in in Heyfun?

1. Problem description:

The message \"Connecting…\" or \"Network error\" appears during sign-in  in Heyfun.

2. Reason analysis:

Maybe it's internet issue or game server issue

3. Involved models:

N/A

4. Solution:

Try the following methods to resolve this issue: 

1. Switch to another network and try again. 

2. Restart your phone and try again. 

3. Try to sign in at another time as the game server may currently be under maintenance. 

5. Script:

Dear Customer, We are sorry that there have connect or internet issue with your Heyfun. There maybe have issue with the internet or game server at present. You can try with the following methods to resolve this issue: 

1. Switch to another network and try again. 

2. Restart your phone and try again. 

3. Try to sign in at another time as the game server may currently be under maintenance.