What can I do if rewarded video ads fail to load in Heyfun?

1. Problem description:

 Rewarded video ads fail to load in Heyfun

2. Reason analysis:

N/A

3. Involved models:

N/A

4. Solution:

4.1 While the ads are being loaded, you can tap the button several times to reload the ads.

4.2 The system has a time interval and a maximum limit of ad plays. You can try again after a few minutes. If the ads still cannot be loaded, try again in the following day.

5. Script:

Dear Customer, we are sorry that rewarded video ads fail to load in Heyfun. You can try with  the following methods to resolve this issue: 

1. While the ads are being loaded, you can tap the button several times to reload the ads. 

2. The system has a time interval and a maximum limit of ad plays. You can try again after a few minutes. If the ads still cannot be loaded, try again in the following day.