Troubleshooting Guide for Slow Start up/Power on

Fault Method

The slow startup generally results from too many startup applications or insufficient running storage:
(1)Kindly suggest the customer close unnecessary startup applications（Path：Phone Manager—Privacy Permissions—Startup Manager—Unable the unnecessary applications ）；
(2)Suggest the customer uninstall applications that are not commonly used by the customer;
(3)If SD card has been installed, suggest the customer take out the SD card;
(4)Confirm whether the phone has been upgraded to the latest version. If not, suggest the customer upgrade the phone to the latest version;
(5)Suggest the customer backup all the data in the phone and reset the phone;
(6)If the problem cannot be solved, suggest the customer bring the Purchase Invoice, Warranty Card and the phone to the nearest OPPO customer service center for further detection and repair;
(7)After receiving the faulty phone, the service center firstly handles the fault according to the above steps; if the fault still recurs, flash the phone for the customer;
(8)If the fault still cannot be solved after flashing, please replace the mainboard for the customer.