The screen not display the call information when there is a call

Views: 0 • Likes: 4

Description of the problem:

Why does the screen not display the call information when there is a call?

The scope of the impact:

Models with Phone by Google APP.

Countermeasures/Statements:
Sorry for the inconvenience. There are two methods to solve the issue. Please follow the steps to update the Google Phone App to solve the issue. Thanks for your support and understanding.


Option One:
1. Click Google Play
2. Search 'Phone by Google' in Google Play
3. Click and update

Option Two:
1. Click Google Play
2. Enter 'My apps and games' by the homepage avatar
3. Find the App 'Phone by Google' and update

Related Articles

Where Can I View Call Information and Duration in Call Log

Views: 8.8K • Likes: 135
Read Article

Fix Incoming Call Not Showing on OPPO Phone Screen

Views: 40.3K • Likes: 315
Read Article

I heard my voice on OPPO phone during a QQ call/WeChat call/mobile call

Views: 0 • Likes: 2
Read Article

OPPO Phone Screen Not Turning on When Receiving Calls

Views: 13.4K • Likes: 66
Read Article

​How to Reply to a Call with a Text Message on OPPO Phone

Views: 3.9K • Likes: 96
Read Article