Self-Help Assistant
Introducing India's first-of-its-kind Self-Help Assistant – revolutionizing the way you experience customer support on your smartphone!! Imagine having a personal assistant right at your fingertips, ready to assist you 24/7 with any questions or issues you may encounter. With our Self-Help Assistant, it's now a reality!
Our Self-Help Assistant puts you in control, providing instant access to troubleshooting tips, product information, and more – all tailored to your specific needs. Whether you're a tech enthusiast or a first-time smartphone user, our intuitive assistant is here to make your life easier.
How to use Self-Help Assistant?
Self-Help Assistant is available on 2 handy platforms for your convenience:
OPPO India Website＞Self-Help Assistant
My OPPO App
Open [My OPPO] app > Select [Support] tap > Choose [Self-Help Assistant]
Self-Help Assistant has a user-friendly interface so you can easily access Troubleshooting, Simulations and specifications along with device’s interactive 3D model
Know the Interface of Self Help
This interface has options to browse and search for products based on new releases, series wise, or by directly typing the model's name into the search bar. This search functionality enhances efficiency and convenience, allowing customers to quickly locate their desired device on the website.
Features of Self Help
Interactive 3D model in the center displays the stunning looks of the device and you can even know about the components by tapping on the white dots.
Type your query and search for functions, settings and troubleshooting without any hassle.
Bottom Navigation bar allows you to see all the Specifications, available function, troubleshooting and settings.
After completing the settings and steps you can share feedback by tapping on Thumbs up 👍 or down👎 icon. You can fill in your contact details for a follow-up call if you have any concerns, suggestions & queries.
Stay Tuned For
OPPO Self-Help Assistant will offer multilingual support as India is a diverse country and we understand the importance of providing support in language of your choice.
Addition of IoT Products with Troubleshooting, Functions, Settings and Specifications.
As pioneers in the industry, we're committed to pushing boundaries and redefining what customer support can be. Join us on this exciting journey as we transform the way you interact with your smartphone and empower you to make the most of your digital experience. Welcome to the future of customer support – welcome to our Self-Help Assistant!