OPPO A74 5G is Unable to Make A VoLTE Call

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OPPO A74 5G is VoLTE abled, meaning to say you could now say goodbye to losing your LTE connection every time you'd take or make a call. However, you might encounter some times wherein your OPPO A74 5G is unable to make VoLTE calls. To know more about this including how to fix it, continue reading the simple guide we created below. 


Applicable to: OPPO A74 5G.


OPPO A74 5G is unable to make a VoLTE call

OPPO A74 5G supports VoLTE (Voice over LTE). This means you can still enjoy using third-party applications, such as mobile games, navigation applications while actively using high-speed data connection even when you're making a call. However, if you can't make a VoLTE call it might be because of the following factors, please proceed reading to know how to troubleshoot this issue:

  • If you are using Jio SIM, please uninstall Jio4GVoice/ JioCall application, if it is installed on your phone.

  • Use the VoLTE enabled SIM card in Slot 1 because VoLTE works best in SIM Slot1.

  • Change the Preferred Network Type to 4G because VoLTE only works with a 4G network.

    • Got to [Settings] > Tap on [Sim Card & Mobile Data] > Select your preferred SIM Card > Make sure VoLTE is enabled > And then go to the [Preferred Network Type] > Choose [4G/3G/2G/Auto]. 

  • When you try to turn on VoLTE, you might see a message that says "Cannot Activate LTE Calls. To enable LTE Calls on this account, contact your carrier." This may happen with some account types, including business lines, and on some carriers. To fix this, please contact your carrier service provider for help.

  • You might see a message that says to insert a new SIM card. This can happen with older SIM cards or a micro-SIM card that's cut down to the size of a nano-SIM card. You would need to replace your SIM card to use VoLTE. Visit the nearest carrier provider.

  • If calls drop frequently or call quality is poor when using VoLTE, try turning off VoLTE.

  • If call quality improves with VoLTE turned off, get help from your carrier.


Related article:


Learn more about OPPO A74 5G.


* Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.

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