Notification about the distortion problem when Reno2 uses WhatsApp selfie preview

1. Background

Recently we received feedback from users that Reno2 (ColorOS 11 version) will be distorted when using WhatsApp selfie preview.

2. Model

Reno2 (ColorOS 11 version)

3. Solution

Temporary solution: use WhatsApp version 2.21.7.15 or WhatsApp version before 2.21.7.15

Download link of WhatsApp 2.21.7.15 version:

https://sbox.myoas.com/outpublish.html?code=A8f0b19ef415a453ead6a7d56baeaa8ab&lang=zh-cn#view

Long-term solution: We will fix this problem in the next version.

4. Scritp

Q: Why does my phone appear to be distorted when using WhatsApp to take selfies and preview photos?

A:Hello, this is the latest version of WhatsApp that adjusted the ratio of the photo in the selfie preview. It was changed from the previous 16:9 version to the 4:3 version, which resulted in the distortion of the photo. You can temporarily solve this problem by downgrading the WhatsApp version, and we will fix it in the next version.Thank you.