Notice about WhatsApp has a noise when sending a voice message
1. Background
Recently, we got feedback that there is a noise when sending a voice message on WhatsApp
2. Model
OPPO A54, OPPO A15/15s
3. Reason
It's a problem caused by WhatsApp
4. Solution
OPPO A54: We have circumvented this problem with a software update. If customers report this problem, please guide them to update the system to CPH2239PU_11_A.11 or above. If customers cannot detect this version, please guide the customer go-to service center to flash.
(Please don't inform customers) Download link of CPH2239PU_11_A.11 flash package:https://drive.google.com/file/d/1MtgMyVO60KxbDU1_TF8TyZOBRVDo5PWx/view?usp=sharing
OPPO A15/A15s: We have circumvented this problem with a software update. If customers report this problem, please guide them to update the system to CPH2239PU_11_A.11 or above. If customers cannot detect this version, please guide the customer to download the OTA package and update it; Or guide the customer go-to service center to flash.
(Can inform customers,For Non-Europe)Download link of CPH2179PU_11.A.29 OTA package:https://drive.google.com/file/d/1_1f_TZ1sti591oFxqS7fMssOQxUwke0Y/view?usp=sharing
(Can inform customers,For Europe) Download link of CPH2179EU_11.A.30 OTA package:https://drive.google.com/file/d/1dn-tLVGxazTYTjghwkEP5yF7n-jXE0Jy/view?usp=sharing
(Please don't inform customers,For Non-Europe)Download link of CPH2179PU_11.A.29 flash package:https://drive.google.com/file/d/1AsAedZs3w76TCuO5dLOKcHVJwspeGCcl/view?usp=sharing
(Please don't inform customers,For Europe ) Download link of CPH2179EU_11.A.30 flash package:https://drive.google.com/file/d/1PX74uIA6DbrVdEiIh1OIpiyUxPWH-pio/view?usp=sharing
For how to use the OTA package, please refer to the official website:https://support.oppo.com/en/answer/?aid=neu14800
The sixth step begins to explain how to import the OTA file to the phone and upgrade