2.6 QA Management Standard

Views: 0 • Likes: 0
Principles, SOP & accuracy insurance of quality management
Click to download and read the article details.
2.6 Service Quality Management Standard

Attachment
2.6-1 OPPO Phone Monitoring Score Sheet
(Introduction : Scoresheet of how phone samples are rated)

2.6-2 OPPO Email Monitoring Score Sheet
(Introduction : Scoresheet of how Email samples are rated)

2.6-3 OPPO Chat Monitoring Score Sheet
(Introduction : Scoresheet of how Chat samples are rated)

Related Articles

2.15 Quality Report Management Standard

Views: 0 • Likes: 0
Read Article

2.16 Real-time Management Standard

Views: 1 • Likes: 0
Read Article

2.12 Escalation Management Standard

Views: 1 • Likes: 0
Read Article

2.11 Enquiry Data Management Standard

Views: 1 • Likes: 0
Read Article

2.9 Audit Management Standard

Views: 0 • Likes: 0
Read Article