2.6 QA Management Standard

Principles, SOP & accuracy insurance of quality management
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2.6 Service Quality Management Standard

Attachment
2.6-1 OPPO Phone Monitoring Score Sheet
(Introduction ： Scoresheet of how phone samples are rated)

2.6-2 OPPO Email Monitoring Score Sheet
(Introduction ： Scoresheet of how Email samples are rated)

2.6-3 OPPO Chat Monitoring Score Sheet
(Introduction ： Scoresheet of how Chat samples are rated)