Why Can't Mobile Data Network on OPPO Find X3 Pro Be Used
With the absence of a Wi-Fi network, the mobile data connection on your OPPO phone saves us through the day. Depending on your plan with your mobile operator, you can update and connect with your loved ones using the data on your phone. However, you might encounter an issue whereby your OPPO Find X3 Pro fails to connect to your mobile data network. To know the reason causing this issue and how to resolve it, continue reading the guide below.
OPPO Find X3 Pro won't connect to mobile data network
There can be a couple of factors preventing OPPO Find X3 Pro from connecting to a mobile data network, follow the given path to know more about these factors:
Turn Airplane mode on and off
Pull down your [Control Center] by swiping down from the top of the screen on your OPPO Find X3 Pro. Then, tap on the [Airplane Mode] icon to enable and tap again to disable it.
Force restart your phone
Hold down its Power button and Volume Up button at the same time. Don't release it until your phone boots up.
Turn your mobile data on and off
Go to [Settings] > Tap on [SIM card & mobile data] > toggle [Mobile Data] on and off .
Make sure mobile data-saving is off
Go to [Settings] > Tap on [SIM card & mobile data] > Tap on [Data usage] > Go to [Data saving] and make sure it's turned off .
Reset APN Settings
Go to [Settings] > Tap on [SIM card & mobile data] > Tap on a SIM card > Go to [Access Point Names] > Then tap onto show [Additional Settings] > Then tap on [Reset Access Points].
Remove your SIM Card
Turn off your OPPO Find X3 Pro and remove your SIM Card using the SIM Ejector tool. Put the SIM Card back on the SIM tray and turn your OPPO Find X3 Pro back on.
Clear cache using the Phone Manager
Wipe cache partition by going to the [Tools] folder on your home screen > Tap on [Phone Manager] > [Clean Up Storage].
Update your phone's software
Make sure you have updated your phone to the latest software version. Go to [Settings] > Then proceed to the [Sotfware Update] > Download and install the update if there's any.
Note:
Contact your network carrier and ask about the signal coverage in your area.
Ensure your mobile data plan is active or you have enough mobile data package subscription or credit.
If the above steps did not resolve the issue, kindly contact OPPO Support Team, or take your phone, proof of purchase, and warranty card to a nearby OPPO Customer Service Center.
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* Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.