OPPO A54 fingerprint not working issue

pls check the fingerprint：

1. check the surface of fingerprint and confirm the crash of the fingerprint；

2. dial *#800#,then choose fingerprint recognition

3. turn on the screen recording

4. click start logging but do not reboot the phone

5. quit the logging interface,and dial *#899#

6. choose the manual test and find the fingerprint test

7. then, click fingerprint auto test and check it pass or fail

8. reboot the phone and repeat 5、6、7

9. dail *#800#，then stop the logging,and get the log

Please find the attachment for more details.