How to get font or theme back after it was deleted in theme store

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1. Problem description:

How to get font or theme back after it was deleted in theme store

2. Reason analysis:

The font or theme were deleted in theme store

3. Involved models:

N/A

4. Solution:

1. If the font you bought in theme store was deleted accidentally, and you bought the theme after logging in your Heytap account, you can log in your Heytap account again, and re-download it on the premise that the themes or font was not removed.

2.  If you bought the theme without logging, it cannot be found.



5. Script:

Dear customer, 

1. Please provide phone model, browser version, specific scenario. We will share it to our broswer team to check it.

2. And you can update browser to the latest version first, since browser will optimize app's stability in every version.


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