Find X3 Series training material
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The FAQ divided into 3 parts.
First isFind X3 series FAQ; Second isColorOS function -- Quick launch; Third isMaintenance precautions
â… . Find X3 series FAQ
| No. | Question | Answer |
| 1 | The black battery cover is easy to get fingerprints | The black battery cover adopts the mirror surface nano-ion plating high-reflection process, which has a brighter texture and stronger reflection, which makes the crater shape more intuitive and full of futuristic. The surface of the battery cover adopts anti-fingerprint vacuum electroplating AF, which can effectively reduce sticky fingerprints. If there are obvious fingerprints on the surface, can be cleaned by dust-free cloth. (Note: AF is oleophobic layer) Additional information: The battery cover is made of Corning's fifth-generation Gorilla Glass, with a surface hardening treatment, and the surface has a Mohs hardness of 6.5, which is more resistant to scratches. There is still a risk of scratching when placed with items with higher hardness. It is recommended to wear a protective case. |
| 2 | Is Find X3 series waterproof? | IP68 dustproof and waterproof rating (the design of the two phones is different, so the waterproof performance is different). Note: Find X3 Pro is splashproof, waterproof and dustproof under normal use. After testing under controlled laboratory conditions, its effect reaches IP68 level under the EC60529 standard. Splashproof, waterproof, and dustproof functions may be reduced due to daily use; do not charge the phone in a wet state; damage caused by immersion in liquid is not covered by the warranty. |
| 3 | Can't wireless charging | 1. Please make sure that the protective case of the mobile phone is less than 2mm during wireless charging, and that there is no metal foreign matter between the wireless charging surface and the mobile phone. If a protective case is used, please ensure that there is no metal inside and outside the protective case. It is recommended to use the official OPPO protective case. 2. In order to ensure the rate and safety of wireless charging, the wireless charger needs to be Qi certified(check on the official website or have a QI Logo). If the base you purchased does not have Qi certification, it will cause the problem of not being able to charge the phone. It is recommended that you use an OPPO base. 3. The adapter needs to support standard fast charging protocols such as SCP/FCP, PD protocol, QC protocol, VOOC protocol, SuperVOOC, etc. It does not support 5V/1A, 5V/0.5A low-power adapter. If you are using an OPPO charging base, please align the position for charging. If it still fails to charge, please hand in hand with the phone and base to the nearby customer service center for processing. |
| 4 | Wireless charging is slow | In order to reach the maximum 30W wireless charging power, the use of OPPO Super Flash Charger 65W and above and the corresponding data cable & OPPO charging base can reach 30W. The charging base of other brands supports up to 15W. The actual charging power will vary with different scenarios, please refer to the actual usage. Note: The factory default setting of wireless charging is to turn on silent (the option is silent during sleep). Mute during sleep is learned by AI intelligently, and the charging power is adjusted according to the user's habits. Path: Battery -> Wireless charging settings -> Charging silent mode, when entering silent mode, the charging power is adjusted from 30w to 14w, the fan speed will also decrease, and the heat will also be reduced. |
| 5 | The microscope can not take clear photo | The microscope is a macro lens, which has high requirements for the shooting distance. When the shooting is not clear, please confirm the following operations: 1. Confirm whether the user is operating according to the guided animation: hold the phone with both hands, fix the lens with the left hand against the subject, and slightly lift the tail of the phone with the right hand. 2. If the technique is correct, ask what the user is shooting? It is recommended to shoot on a flat surface, the subject can have rich textures, such as clothes. 3. Make sure that the thickness of the protective shell is less than 2mm. If cannot shoot, it is recommended to remove the protective shell and try to shoot close to the subject. 4. Because of the special structure of the microscope, in order to allow users to see a very tiny world, the magnification is relatively high, the focal distance requirement is relatively high, and the requirement for shooting is higher. Using the correct shooting technique and finding the distance between the phone and the subject (1-3mm), it is possible to take a clear picture (when shooting a completely black object, it may not be possible to shoot |
| 6 | 888 processor heats up | A: Reason analysis: 1. The 888 processor is Qualcomm's first 5nm process chip. It is currently the most powerful processor. The overall performance is 35% higher than the previous generation. It brings super performance while also increasing power consumption; 2. 888 chip adopts 1 super-large core & 3 large core & 4 small core architecture, integrates billions of transistors, and has a higher energy density. For the 888 chip, we has carried out a lot of optimization and adaptation work, while ensuring strong performance, but also as far as possible to give users a good heating experience. B: Suggestions: 1. If there is no 5G network around you or temporarily not using 5G network, it is recommended that you manually prioritize 4G network to reduce power consumption and temperature; 2. If the phone is set with a refresh rate of 120HZ, the screen will play 120 times per second, which will increase the power consumption of the screen and increase the temperature of the phone. It is recommended to adjust the screen to "standard brush" 60HZ; 3. It is recommended that you appropriately reduce the screen brightness or turn on the automatic screen brightness adjustment function to avoid heat caused by high screen brightness; 4. Too much running in the background of the mobile phone may periodically wake up the mobile phone to increase power consumption. It is recommended that you develop the habit of cleaning up background programs when using the mobile phone; 5. Use in low temperature or ventilated environment, avoid direct sunlight or high temperature |
â…¡. ColorOS function -- Quick launch
In the screen lock state, after the fingerprint is unlocked, continue to press the fingerprint icon to start the fingerprint quick launch, slide to the application icon in the quick launch menu, you can directly open the corresponding function (after the user uses the fingerprint quick start to form muscle memory, the screen When the screen is locked, after the fingerprint is unlocked, slide directly to the location of the icon, and the corresponding function can be directly opened without displaying the quick launch menu.)
Note：
1. Path: Settings>Convenient Tools>Quick Launch;
2. After the switch is turned on, edit the shortcut function or application you want to start quickly on the fingerprint quick launch setting pageï¼›
3. Under the screen lock screen, after the fingerprint is unlocked, long press the fingerprint to start and slide to the application icon to start.
â…¢. Maintenance precautions
1.Bracket dispensing
Before installing the flash FPC, please dispense glue on the bracket, as shown in the picture. If it is accidentally misaligned, please wipe it with a dust-free cloth (the glue has no effect on the electronic components, please do not wipe it when it drops on the mainboard).
Glue material number: 5121817,
2.Maintenance precautions - Screws
