If you have switched to a new OPPO phone, you can transfer your data from the old phone to your new OPPO phone. It is advised that you are supposed to maintain phone backup on a regular basis. There are two ways to do it. 

Use HeyTap Cloud

Go to "Settings" >  "HeyTap Cloud"  > Enter HeyTap ID and password.

 

If you have not created an HeyTap ID yet, click "Register" at the bottom right corner to finish registration with the mobile phone or email address.

After you log into your HeyTap ID, go to "HeyTap Cloud" > "Cloud Backup" > "Manual Backup", and you are able to transfer following data and files to the cloud, including:

• call log

• SMS

• Settings

Manual Syncing

Sync to the Phone

Go to "Settings" > "Additional Settings" > "Back up and Reset"> "Back Up & Restore",tap  "New Backup", then select data you want to sync.

• Contacts

• Messages

• Call History

• System data

• Apps(Excluding data)

After clicking on "Start", the data selected will be synced and restored in your phone inside a file path named "Backup". Syncing will take some time. Don't disconnect your phone during the copy backup process and avoid restarting or turning off the phone, in case of loss of data.

It is noted that all the local backup data will be cleared if you erase or reboot all the settings. Therefore, it is wise to copy or restore files and data before rebooting or upgrading the system.

 

Restore Data on Your Computer

Use USB cable to connect your phone to a computer. Follow the onscreen instruction and choose "Transfer Files". Open "Sharing Storage" at the computer, and then select the "Backup" folder and copy it to the computer. Then the backup is transferred to your computer.