2.10 Test & Escalation Management for Service Information
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Investigation SOP & method for hotline /Email errors.
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2.10 Test & Escalation Management for Service Information
2.10-1 Email List of OPPO Overseas Contact Centers
(Introduction ： List of Email addresses of all overseas regions)
2.10-2 Display Table of All Region CallerID
(Introduction ： Reference table to record the CallerID displayed after test)
2.10-3 Test Result Escalation Tracker
(Introduction ： A template tracker to be applied when there is any error found after the test)
Click to download and read the article details.
2.10 Test & Escalation Management for Service Information
Attachment
2.10-1 Email List of OPPO Overseas Contact Centers(Introduction ： List of Email addresses of all overseas regions)
2.10-2 Display Table of All Region CallerID
(Introduction ： Reference table to record the CallerID displayed after test)
2.10-3 Test Result Escalation Tracker
(Introduction ： A template tracker to be applied when there is any error found after the test)
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