OPPO Store -Points

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Q1. How do I redeem my points?

On the order confirmation page, simply check the "Redeem Points" option. Our system will automatically calculate the applicable discount based on your current balance.

Note: That while points reduce your total, they cannot be used to cover the full order amount—cash or other payment methods are still required for the remaining balance.

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Q2. What are the redemption rules?

The specific redemption rate and the maximum points you can use per order (the cap) will be clearly displayed on the checkout page. Keep in mind that the portion of your order paid for with points will not earn any new Reward Points.

Q3. When do my points expire?

Your points are valid for 2 years from the date they were earned. Once they expire, they will be reset to zero and cannot be recovered or replaced, so we recommend using them before the deadline.

Q4. What happens if I cancel my order?

If your order is cancelled, any points used will be automatically returned to your account once the refund is processed. However, please check the original expiry date—if the points have expired by the time they are returned, they may no longer be usable.