OPPO Overseas Customer Service Center E&O Management Regulations

1. Scope

Phone E&O and IoT E&O

2. Application frequency

March and September；Twice a year

3. Disposal method

Complete system data adjustment within 10 working days

4. Liability for Breach of Contract

1. E&O materials will be maintained as regional permeant shortage after application, factory delivery price will increase 30% for reapply.

2. Phone exchange caused by lacking of E&O materials will not be written off.