Important notice about unable to open the EBA App

1. Background
Recently, we received feedback from Turkish users that the EBA App cannot be opened.

2. Model
All Android R （Android 11）phones

3. Solution
Guide the usersto use the EBA website by the browser and wait for the app developer to upgrade.
The EBA website link:http://www.eba.gov.tr

4. Script
Q：Why my phone cannot open the EBA App?
A：Hello, sorry for the inconvenience. This problem is caused by the EBA App not compatible with the Android R system. You can normally use the EBA through the website. After that, you can report this problem to the application developer and wait for the App to adapt to the Android R system. Thank you for your support and understanding.

Noted: If the user does not accept this solution, the user can be guided to the Service Center for downgrading to the Android Q.