F11 Pro Service Manual V1.2

 Content
1.Guidance
2.General Repair Information    
3.Product Overview
4.Exploded View of Phone's Structure
5.Disassembly Steps
6.Installation steps
7.Calibration
8.Post-maintenance functional test
9.Precautions

1. Guidance
1.1 Guidance Overview：
The purpose of this document is to help OPPO level1 and level 2 maintenance engineers to carry out service to OPPO products. This Service Manual is to be used only by authorized OPPO maintenance service centers, and the content shall be keep in confidential. Please note that OPPO provides also other guidance documents (e.g. Technical Service Bulletins) for maintenance service cooperative corporations, therefore, please follow these regularly and comply with the given instructions. While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any error or if you can offer further suggestions, please notify OPPO by using the address below: zhouyangguang@oppo.com.  Please keep in mind also that this document is continuously being updated and modified, please keep watching out for the newest version.                                                                                               
1.2. Warnings and Cautions:
Please refer to the phone's user guide for instructions relating to operation, service and maintenance including important safety information. Note the following: 
1. Service centers may be required to install the handset's vehicle-mounted system in vehicles. Under certain fault conditions, the handset's RF signals may affect the operation of the vehicles' electric power management systems and anti–skid braking systems (ABSs). If necessary, consult the dealer/manufacturer to determine the immunity of vehicle electronic systems to RF energy.
2. The handset must not be operated in areas likely to contain potentially explosive atmospheres, such as petrol stations, gas stations and blasting areas.
3. Operation of any radio transmitting equipment, including handsets, may interfere with the functionality of the medical devices protected by industrial mechanisms. Consult the manufacturer of the medical devices if necessary. Other electronic equipment may also be subject to interference.
                                                                                            
2. General Repair Information
In this section the technician will get some general hints to carry out repairs: 
Customer service personnel can download and read product documentation on：Download and read the product guide or user manual on the site: ftp://：ftp://wxfuwu@172. 16. 103. 212:919 
Before starting the repair, you must enter the ESD Protected Area and connect your wristband. Use gloves to avoid corrosion and fingerprints. Protect windows and display screens with a film to avoid dust and scratches. When cleaning the metal pads, you have to use a soft cloth/ESD brush and isopropanol solution. It is not allowed to use an eraser because it scratches the surface and will lead later on to oxidation and corrosion. Mechanical parts (except shielding covers and bent parts), which cannot be repaired in the event of a failure, can only be replaced, if they are not soldered. After removing and maintaining the shielding covers, make sure to replace them with new ones. Otherwise, the high-frequency leakage can have an influence on the device. Always use original OPPO spare parts. Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered connectors or switches) and re-solder them if necessary (only repair centers that can conduct lead-free soldering). Remove redundant soldering flux after soldering. Assemble the handset with the standard screw torque (see the Introduction of the Service Manual).
Always use your own equipment for testing where you are sure that it works. For complaints about charger function, please test the handset with your own charger to be sure if the handset or charger causes the malfunction. When doing the fault log entries, always note the fault code, which caused the malfunction. The accuracy of this code will be a great help to quality improvement. Also, fill in the replaced part, if needed.
Many service documents are available on the FTP server: ftp://wxfuwu@172. 16. 103. 212:919, which will be notified via email. Please note that the documents shall be updated in time.

3. Product Overview

4. Exploded View of Phone's Structure
4.1. Machine decomposition diagram

4.2 Exploded map corresponding material table: Note： This table is used only for the name of the annotation. It is not suitable for the preparation of materials. Please refer to the “Price list of Commonly-used Materials and Accessories” for the preparation. 
Materials that must be replaced :


5.Disassembly Steps:

CONTENT	SN	Graphical description	Instructions
Preparation	1		Tools required: ESD wristband (ESD gloves), electric batch (crosshead), constant temperature platform, 2.5ml alcohol syringe (blue plastic head), flat plastic tweezers, low-viscosity protective film, Dust-free cloth, thimble/ejector pin, disassembling rod, disassembling sheet, thermal gel etc.
	1		Power-off the phone before disassembly( Method: Long press the power key for to slide off); 2. Remove the card holder;
Disassemble the battery cover	2		Then put it on a constant temperature platform and place it on the heating platform with the back side facing down. Be careful not to put the camera on the platform. Heating requirements: The temperature platform parameters require 70°C-80°C and for 5-10mins 2．After the battery cover is disassembled, the double-sided tape at the inner edge of the battery cover should be removed (there is still residual temperature). If the rubber there is difficult to remove, use the inject with alcohol to clean it.
Disassemble the bottom cover	3		Use the Cross electric screwdriver to remove the bottom cover  screws for a total of 22pcs Use disassemble rod removed front camera bracket ,and removed the rear camera BTB, tear off Speaker box thermal graphite sheet and Speaker BOX anti-aliasing foam Wrap the head of the disassembler bar with a dust-free cloth and lift the back cover from the side corners of the rear cover. and slide the disassemble bar upwards along the long side of the cover to disassemble the back cover. Lift the lower cover from the corner of the upper side of the card holder with the disassembler bar, and slide the upper side to the straight side to disassemble the upper side buckle. Shake the back cover from side to side to remove the cover. Remove the finger FPC after removed the bottom cover ,then clean the adhesive Remove the  BTB frame Assembly Precautions ：Use the film to protect the camera lens after disassembly.
Disassemble the battery	4		Open the battery BTB as shown in Figure right and pull out the easy-tore paper handle beside the battery. Inject a syringe of 0.2ml alcohol in the positions of red box;   Stand the phone for 5-10S to let the alcohol penetrate under the sticker; After standing, pull the handle and pull the battery slowly (Note: the battery should be pulled straight as far as possible and avoid pulling the battery vertically to cause the battery to deform). Remove the battery f to the rear slowly (Pay attention to avoid the wrinkles of the battery wrapper), and make the repair mark in the corresponding position of the battery.
Disassemble the mainboard and rear camera	5		Use the electric batch to remove speaker box and mainboard 2 pcs screws. Remove the FPC BTB and rear camera BTB and remove the camera. Use the plastic tweezers to remove the RF wire from the slot. The clamp on the main board needs pressing to gently pull the RF line out of the clamp. The operation of taking out RF line on the antenna board is the same as that of the motherboard. (Do not directly pull the motherboard end to avoid the RF falling off) Remove the mainboard , then use the disassembly bar to clean the thermal gel of the main board and the top cover.
Disassemble speaker ,C board ,U board ,RF cable ,motor ,antenna board	6		Tear off the foam cushion the bottom of the battery compartment , FPC sticker and the USB FPC conductive cloth; Remove the USB board ,and remove the speaker; Remove FPC BTB, and remove the C board ,then remove the RF cable from Antenna board Take out the antenna board from the right side carefully ,avoid damaging the antenna board ; 1Remove the motor by tweezers
Disassemble the front camera and stepper motor ,receiver	7		Remove the 3pcs screws of stepper motor from the bottom cover; Remove the stepper motor PIN by plastic tweezers ,then removed the stepper motor; Remove the front camera module ,be careful the FPC ,then clean the adhesive; 4. Remove the receiver by tweezers;

6.Installation steps:

Process	SN	Pictures	Operation
Assemble front camera assembly	1		Paste double-side tape for front camera FPC, pre-fold the FPC along the edge of the reinforcing plate; Assemble the front camera module into the guide rail on the battery cover carefully; Tear off the release film ,fold and paste the FPC along the edge of the reinforcing plate; Insert the gearbox into the lever; Install the gearbox screws (3pcs )
Assemble the light sensor	2		Paste power key and volume key FPC to top cover assembly Assemble left proximity sensor silicon case ,then assemble the left proximity sensor to top cover assembly; Assemble right proximity sensor silicon case ,then assemble the right proximity sensor to top cover assembly;
Assemble receiver and antenna board	3		Assemble two receivers; Assemble the motor; Assemble, the antenna board from the left side; Assemble RF cable on the  antenna board end;
Assemble the speaker	4		Buckle the main FPC on the antenna board end; Assemble the speaker box from the bottom ; Install the speaker box screws (1pcs);
Assemble mainboard	5		Assemble the rear camera module; Paint the thermal gel along with the red trace which shown on the screen; 3,assemble the mainboard from the right ,pay attention to the slot , Install the rear camera module , 5. Install the mainboard screw (1pcs)
Assemble FPC	6		Assemble RF cable on the  mainboard end;   Buckle BTB of touch FPC ,USB FPC ,and main FPC , then paste well to the battery compartment bottom cushion; Paste FPC; Paste the foam cushion on the bottom of the battery compartment; Paste USB FPC conductive cloth;
Assemble battery	7		Paste the easy –tore film Assemble the battery , and push well to the battery compartment ; Notice: check the foreign matter in the battery compartment; Assemble the BTB bracket; Paste the double-side tape to fingerprint module; Assemble fingerprint module and tear off the release film;
Assemble bottom cover assembly	8		Assemble the battery module form the top; Buckle the front camera BTB; Assemble front camera BTB bracket; Install the bottom cover screws (22pcs); Paste the speaker graphite sheet ;
assemble battery cover	9		Paste the battery cover double-side adhesive tape ,and tear off the release film; Assemble the battery cover and press it tightly; Insert the SIM holder;

7.Calibration:
Calibration Path : input *#899# in the dialing interface > Aftersale calibration/ last test in the automatic test ; When the following interface pops up, take a photo with the chart. 
Note: Please align the yellow box with the edge of the chart, and then take a Photo. Then, do not operate the phone when the phone enters the computing interface until it display “Pass” with the calibration completed. 

Precautions：
1. If the phone sent to the SC is with Poor blurred effect issues in the Portrait Mode, re-calibrate the camera for the user.
2. Re-calibrate the phone for the user once the phone has been disassembled; Or the phone will be with Poor blurred effect issues;
3. If it shows “Fail 69” during calibration, the lens is too far from the chart;
4. If it shows “Fail 70” during calibration, the lens is not parallel to the chart;
5. If it shows “Fail 68” during calibration, the lens is too close from the chart; 

8.Post-maintenance functional test:
After the repair is completed, first tested and identified the fault for the user. After the identification is completed, the basic functions of the mobile phone must be tested, and it can be returned to the user after passing the test. 
8.1 Visual inspection：
Check whether the mobile phone display screen is dirty or not; the mobile phone has no gaps, cracked shells, cracked keys, scratches, and whether the USB has fallen off etc.
8.2 Functional test path: 
Input *#899# in the dial interface > automatic test > function test; 
8.3 Testing requirements       

After the above 19 test items are tested, they will prompt to the test result interface. If the test PASS, project will hit “√”; if the test FAIL, project will hit “×”. Items showing "X" need to be clicked again to test, until it is displayed as shown below:


9.Precautions