Everything You Need to Know Before Visiting an OPPO Service Center
1. Check Your Device Warranty
Before heading to a service center, confirm whether your device is still under warranty. You can check your warranty status in two simple ways:
On the official website: Visit OPPO Warranty Check .
Through the My OPPO App: Open the app → Tap Support → Select Warranty Status.
💡 Tip: Keep your purchase invoice or bill handy — it may be required to validate your warranty coverage.
2. Book a Repair Appointment in Advance
Save time by scheduling your visit online:
1. Go to the OPPO Service Center Locator .
2. Find the nearest authorized center and tap Book Appointment.
3. Select your device model, describe the issue, and choose your preferred date and time.
You’ll receive an instant confirmation for your appointment.
3. Back Up Your Data
Before submitting your phone for service, always back up important data. Repairs or software updates may involve resetting the device, which can erase your files.
How to back up:
Using OPPO Cloud: Settings > OPPO Cloud > Backup Now
Using Google Drive: Settings > Google > Backup > Back up now
Manual Backup: Transfer data to your PC using a USB cable
⚠️ Note: Technicians may perform a factory reset during service to resolve certain issues, which will delete your data.
4. Carry These Essentials
When visiting the service center, bring the following:
Your device
The original purchase invoice or receipt
The box (if available) helps verify the serial number.
Any accessories related to your issue (e.g., charger, cable, earbuds)
5. At the Service Center
When you arrive at the center:
1. Share your appointment details or register as a walk-in customer.
2. A technician will perform an initial inspection and explain the repair steps.
3. Minor issues may be fixed the same day.
For complex cases or part replacements, you’ll receive an estimated repair time and SMS updates on progress.
6. After-Service Support
Once your device is repaired:
Review the service summary report for replaced parts or actions taken.
Provide feedback via SMS or through the My OPPO App.
If the same issue reoccurs, revisit the center during the repair warranty period for follow-up support.
Find a Service Center Near You
Visit: https://support.oppo.com/in/service-center/
Enter your PIN code or city name to find the nearest OPPO Authorized Service Center.
Need Help Online?
Can’t visit in person? Connect with OPPO Support online or by phone:
📞 Helpline: 1800 103 2777
💬 Live Chat: OPPO Support Chat
📱 My OPPO App: Available via the OPPO App Market
✅ Final Tip
For a faster and safer service experience:
Back up your data before your visit.
Book an appointment in advance to reduce waiting time.
With expert technicians, genuine spare parts, and official diagnostic tools, your OPPO device is always in safe hands. 💚